These terms govern your use of State LLC Service. By using the service, you agree to these terms.
State LLC Service is a trade name operated by Hadassah Enterprises Incorporated, a South Dakota corporation ("we," "us," or "our"). We provide business formation and registered agent services.
For advice specific to your situation, consult a licensed attorney or certified public accountant.
Because our services involve non-recoverable state filing fees, time-stamped document preparation, and pre-billed third-party vendor costs (including our registered-agent backbone provider), all sales are considered final once any work has commenced on your order. "Commencement of work" includes, without limitation: opening your order for internal review, preparing draft documents, submitting information to our registered-agent backbone provider, transmitting any data to a state agency, or any other material step in rendering the services you ordered. By submitting payment, you acknowledge the foregoing and agree to these final-sale terms.
You acknowledge that our services include document preparation, internal review, and submission to state agencies on your behalf, and that the value delivered includes not only the final filing but also the expertise, compliance review, and vendor coordination that precede it. You agree that services are considered fully rendered upon submission of your filing to the relevant state agency, notwithstanding any subsequent processing time by that agency, any subsequent rejection by the state for reasons outside our control, or any subsequent change of mind on your part. State filing fees paid to any government agency on your behalf are non-recoverable by us and are your responsibility to the extent of such payment. You further acknowledge that our registered-agent service, once activated, involves an irrevocable commitment by us to our backbone provider for the full current service year. You agree not to dispute charges for services rendered under this Section through any chargeback, reversal, or third-party dispute mechanism.
(a) Pre-dispute contact required. If you believe there is a billing error, have a concern about services rendered, or otherwise dispute any charge, you agree to contact us first through our contact form, in writing, and provide us with not less than thirty (30) days from the date of our acknowledgment of receipt to respond and attempt resolution, before initiating any chargeback, payment reversal, or dispute with your credit-card issuer, bank, payment processor, or other third party.
(b) Chargebacks as breach. You agree that initiation of a chargeback, payment reversal, or third-party payment dispute, without first complying with subsection (a) above and allowing us a reasonable opportunity to resolve the concern, constitutes a material breach of these Terms.
(c) Liability for breach. In the event of a chargeback, reversal, or third-party dispute initiated in breach of this Section, you agree that the following constitute a debt owed by you to us, immediately due and collectable by any lawful means: (i) the full amount of the disputed charge; (ii) any chargeback-processing fees or reversal fees imposed on us by the payment processor or card network; (iii) our actual, documented out-of-pocket costs and third-party fees incurred in responding to the dispute; and (iv) our reasonable costs of collection, including attorneys' fees and any arbitration or court costs necessary to enforce this Section. You authorize us to pursue such collection through any lawful means, including retaining collection agencies or pursuing any other remedy available under applicable law.
(d) Waiver of chargeback rights for services rendered. For services rendered as described in the "Acknowledgment of Services Rendered" Section of these Terms, you waive any right to initiate a chargeback, reversal, or third-party payment dispute, to the fullest extent permitted by applicable law.
(e) No waiver of consumer-protection rights. Nothing in this Section is intended to waive any right you may have under applicable consumer-protection law, including the Truth in Lending Act (15 U.S.C. § 1601 et seq.) or any comparable state law. This Section is enforceable only to the extent permitted by such applicable law.
Except in cases of our gross negligence, intentional misconduct, or fraud, our service is designed to assist with filings and registered agent functions. We do not guarantee any specific legal outcome. State agencies may reject filings for reasons outside our control (name conflicts, missing documents the state later requires, changes in law). We will work to resolve issues, subject to the limitations in the Fees and Payment Section above.
=======Except in cases of our gross negligence, intentional misconduct, or fraud, our service is designed to assist with filings and registered agent functions. We do not guarantee any specific legal outcome. State agencies may reject filings for reasons outside our control (name conflicts, missing documents the state later requires, changes in law). We will work to resolve issues subject to the limitations in the "Acknowledgment of Services Rendered" and "All Sales Final Post-Commencement of Work" Sections above.
>>>>>>> feature/tos-chargeback-amendmentOur registered-agent service renews annually at the rate disclosed at your last purchase or renewal. You may cancel your subscription at any time by emailing us through our contact form. To avoid charges for a subsequent term, cancellation must be submitted at least twenty-four (24) hours prior to your renewal date. Upon cancellation, your service will remain active until the end of your current paid term, but will not renew. We send renewal reminders in advance of each annual renewal so you have time to decide.
EXCEPT IN CASES OF OUR GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR FRAUD, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, our total cumulative liability to you for any claim arising out of or relating to these Terms or our Services, whether in contract, tort, statute, or otherwise, shall not exceed the amount of fees you paid to us for the Services during the twelve (12) months preceding the event giving rise to the claim. IN NO EVENT shall we be liable for indirect, incidental, special, exemplary, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, regardless of whether we were advised of the possibility of such damages. This Section shall survive termination of these Terms and shall not waive any statutory right you may have under applicable consumer-protection law.
EXCEPT IN CASES OF OUR GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR FRAUD, you agree to indemnify, defend, and hold harmless Hadassah Enterprises Incorporated, its affiliates, officers, directors, employees, contractors, agents, and third-party service providers from and against any claim, demand, damage, liability, loss, cost, or expense (including reasonable attorneys' fees and court costs) arising out of or relating to: (a) your violation of these Terms; (b) your misuse of the Services; (c) your violation of any law, regulation, or third-party right; (d) the inaccuracy or incompleteness of any information you provide to us; (e) our acting in good faith on information or instructions you provided; or (f) any claim arising from your designation of us (or our backbone provider) as your registered agent, including service of process received on your behalf.
If ten (10) or more similar arbitration demands are filed against us by the same or coordinated counsel, you and we agree that these claims will be resolved in "batches." The American Arbitration Association shall (i) group the demands into batches of no more than fifty (50) claims each; (ii) appoint one arbitrator for each batch; and (iii) provide for a single set of filing and administrative fees per batch. You agree that your claim may be delayed until it is part of a batch proceeding. This protocol is intended to ensure the fair and efficient resolution of mass claims while maintaining the individual nature of arbitration.
We may update these terms from time to time. Material changes will be communicated via email to active customers. Continued use of the service after notice constitutes acceptance.
These terms are governed by the laws of the State of South Dakota, where Hadassah Enterprises Incorporated is organized. Any disputes are subject to the jurisdiction of South Dakota courts.
Questions about these terms? Reach us through our contact form.
These terms are designed to be fair and transparent. They do not waive any rights you may have under applicable law. For advice specific to your situation, consult a licensed attorney.